Community password forgotten, what to do.

By default the community password will never change unless you do so from your user profile. 

There are 2 ways to access your Community session and view your private (tickets) and public (forums) threads.

  • Using Single sign on the google > where google will control the password you currently have with that provider.
  • Using your username and password > where you will be in charge of remembering it (TIP: use your browser to remember your credentials), you can always change it from your user profile.


If you forgot your password anyway, just click on "Forgot your password" to reset it.

You will receive an email like this with a link to change your password, just like that.


REMEMBER: Some mail managers usually take these emails to Spam or tabs as "forums".