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Update names in netexCloud usage report

5 months ago • updated by 4 months ago • 3

Hello,

The report that can be downloaded in netexCloud - configuration - apps - measuring usage includes "lcloud" column referring to netexCloud and "lplay" colum referring to new learningCloud. I suggest changing the names of the columns to avoid confusion.

Regards.

Fátima

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4 months ago

Hello Fátima,

Thanks for your proposal.

Unfortunately, there is a baseline rule for all our product exports, imports, and basically any CSV-format operation within the platform: we do not use any commercial product name as key value, instead we use the platform ID names so the product does not depends on marketing or commercial changes/decisions.

Kind regards,

Jacobo Gómez
Customer Support Agent

Hola Fátima,

Gracias por vuestra propuesta.

Desafortunadamente, hay una regla de referencia para las exportaciones, importaciones y basicamente cualquier operación con CSVs en todos nuestros productos. Nosotros no usamos ninguno de los nombres de nuestros marcas como campos clave. Nuestras marcas pueden cambiar, pero los productos permanecen.

Kind regards,

Jacobo Gómez
Customer Support Agent