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Update names in netexCloud usage report

Fátima García 5 months ago updated by Ntx Support (Customer support agent) 4 months ago 3

Hello, 

The report that can be downloaded in netexCloud - configuration - apps - measuring usage includes "lcloud" column referring to netexCloud and "lplay" colum referring to new learningCloud. I suggest changing the names of the columns to avoid confusion. 

Regards.

Fátima

Answer

Answer
Excluded

EN

Hello Fátima,

Thanks for your proposal.

Unfortunately, there is a baseline rule for all our product exports, imports, and basically any CSV-format operation within the platform: we do not use any commercial product name as key value, instead we use the platform ID names so the product does not depends on marketing or commercial changes/decisions.

Kind regards,

Jacobo Gómez
Customer Support Agent

ES

Hola Fátima,

Gracias por vuestra propuesta.

Desafortunadamente, hay una regla de referencia para las exportaciones, importaciones y basicamente cualquier operación con CSVs en todos nuestros productos. Nosotros no usamos ninguno de los nombres de nuestros marcas como campos clave. Nuestras marcas pueden cambiar, pero los productos permanecen.

Kind regards,

Jacobo Gómez
Customer Support Agent

Answer
Excluded

EN

Hello Fátima,

Thanks for your proposal.

Unfortunately, there is a baseline rule for all our product exports, imports, and basically any CSV-format operation within the platform: we do not use any commercial product name as key value, instead we use the platform ID names so the product does not depends on marketing or commercial changes/decisions.

Kind regards,

Jacobo Gómez
Customer Support Agent

ES

Hola Fátima,

Gracias por vuestra propuesta.

Desafortunadamente, hay una regla de referencia para las exportaciones, importaciones y basicamente cualquier operación con CSVs en todos nuestros productos. Nosotros no usamos ninguno de los nombres de nuestros marcas como campos clave. Nuestras marcas pueden cambiar, pero los productos permanecen.

Kind regards,

Jacobo Gómez
Customer Support Agent

Hello, 

About this reporting, before downloading it, the terminology is confusing as well:

Pack learningCloud should be netexCloud.

Also, we need to clarify what data needs to be considered for measuring the usage in the platform. 

Regards.

Fátima