+1
Planned

Change the error message when a search gives no results

Logicearth Support 3 months ago • updated 2 months ago 4

If a user searches for content in new learningCloud and there is no match, they see this error “You still don't have any sprint or channel assigned. If this is your first time logging in, please refresh this page in a few minutes”.


This is confusing and inaccurate.


They then need to search again to recover their content.

Answer

Answer
Planned

EN

Hello,

Thank you for your request for improvement, we have seen that there is an error in the message being transmitted.

We have created a task to solve the problem.

Thank you

ES

Hola,

Gracias por tu solicitud de mejora, evidentemente hemos visto que hay un error en el mensaje que se transmite.

Hemos creado una tarea para solucionar el problema.

Muchas gracias

Un saludo,

Hi,


Is there an update on this task, please?


Thanks

Buenas Josman,

Sería necesario revisarlo para cada vista de manera independiente.

Ej. Dentro de un canal, si no dispongo de recursos, se muestra el mismo mensaje.


Muchas gracias


Un saludo

Answer
Planned

EN

Hello,

Thank you for your request for improvement, we have seen that there is an error in the message being transmitted.

We have created a task to solve the problem.

Thank you

ES

Hola,

Gracias por tu solicitud de mejora, evidentemente hemos visto que hay un error en el mensaje que se transmite.

Hemos creado una tarea para solucionar el problema.

Muchas gracias

Un saludo,