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Use "ñ" on behalf of username and e-mail

Ricardo Emanuel Devai 2 months ago updated by Francisco López (Team Leader) 2 months ago 1

Hello,

The client has users with the letter "ñ" in their email. We have transmitted the following recommendations:

The registration form does not actually allow this character (ñ), either in the user's name or in their email. The options are:

a) Use an alternative email for registration on the platform

b) Check if the domain can also be registered but with n and have it redirected to the main one (with ñ). This is the recommendation of the Google expert: https://support.google.com/mail/thread/13290908?hl=es

There is a Microsoft page that advises against this practice (https://social.msdn.microsoft.com/Forums/es-ES/bf6c6a16-295e-4c22-b311-25d006ae64e3/envo-de-correos-a-cuentas-con-?forum=winformses)

We have also done a test with the mail at: http://www.comprobarcorreo.com/ and it tells us that the account "info@cualquiercosaconeñe.es" does not seem valid.

However, the customer suggests if we can make the following change from Netex: "If it is for shipping, would it be possible to 'translate' the email to punycode and store it like this to see if it works this way? The result would be "info@xn--cualquiercosaconee-9qb.es".

I look forward to your comments,

Ricardo

Answer

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ES

Hola Ricardo,

Nos agrada informar que esta posibilidad ya existe en netexCloud. 


Si configuramos el servidor personalizado, marcando la casilla de ASCII extendido, funcionará sin problema.


Esta funcionalidad no se activa para el servidor estándar por motivos de compatibilidad internacional.

Os recomendamos desde netexCloud que usen la configuración personalizada del servidor de correo.

Un Saludo

EN

Hello Ricardo,

We are pleased to inform you that this possibility already exists in netexCloud.

If we configure the custom server, checking the box for extended ASCII, it will work without problem.
 
This functionality is not activated for the standard server for international compatibility reasons.

We recommend you from netexCloud to use the custom configuration of the mail server.

Greetings

GOOD, I'M SATISFIED
Satisfaction mark by Ricardo Emanuel Devai 3 weeks ago
Answer
Excluded

ES

Hola Ricardo,

Nos agrada informar que esta posibilidad ya existe en netexCloud. 


Si configuramos el servidor personalizado, marcando la casilla de ASCII extendido, funcionará sin problema.


Esta funcionalidad no se activa para el servidor estándar por motivos de compatibilidad internacional.

Os recomendamos desde netexCloud que usen la configuración personalizada del servidor de correo.

Un Saludo

EN

Hello Ricardo,

We are pleased to inform you that this possibility already exists in netexCloud.

If we configure the custom server, checking the box for extended ASCII, it will work without problem.
 
This functionality is not activated for the standard server for international compatibility reasons.

We recommend you from netexCloud to use the custom configuration of the mail server.

Greetings