Delete multiple users at once in netexCloud
I am trying to delete multiple users using CSV file, however getting error as 'active user cannot be deleted'.
can you guide the right process?
how to deactivate using CSV?
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Replies 1
Hi Sandeep,
To deactivate a user you must add a U in the Operation #op# column
This U means that you are going to change this user
Then you got to add the column Active #enabled#
In this column you must add the value false to deactivate the user
For example:
We got the following user
If we upload the following csv
test_disable (1).csv
The status of the user will change to inactive
Then, if we upload the following csv
with D in the Operation #op# column
we will delete the user
You can also check more information about the format of the csv in the following link
We hope this information helps you.
Alejandro Merlán
Customer Support Agent
Hi Sandeep,
To deactivate a user you must add a U in the Operation #op# column
This U means that you are going to change this user
Then you got to add the column Active #enabled#
In this column you must add the value false to deactivate the user
For example:
We got the following user
If we upload the following csv
test_disable (1).csv
The status of the user will change to inactive
Then, if we upload the following csv
with D in the Operation #op# column
we will delete the user
test_delete (1).csv
You can also check more information about the format of the csv in the following link
https://community.netexlearning.com/en/knowledge-bases/29/articles/893-netexcloud-faq-csv-format-for-massive-import-of-users
We hope this information helps you.
Alejandro Merlán
Customer Support Agent