Send an email from the platform to students who have course activity as pending completion.

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Hello

We request that an email can be sent from the platform to students who have the course activity as pending completion.

On other platforms you enter the course and you can send and email to the students with pending completion.

I do not want to send automatic mail to those who have not accessed but also to those who have accessed and have completed 30% of the course or have not accessed for a long time. Filters and criteria should be put by us with the export of a report.

Best regards

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Paco López Gómez Team Leader
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ES

Hola Lorena, 

Nuestra responsable de producto a valorado tu solicitud y nos ha proporcionado la siguiente contestación:

Si bien parece una propuesta interesante, este tipo de mejoras o nuevas funcionalidades sobre el producto no se van a acometer a corto plazo. A no ser que se trate de un servicio que el cliente está dispuesto a asumir.

Saludos,
Saray

Por lo tanto, desde el punto de vista de producto la solicitud queda excluida. Si este comportamiento afecta tu productividad y sigues interesada en que se haga, te invitamos a que te pongas en contacto con tu departamento comercial para que empiecen las labores de valoración.

Un Saludo.

Soporte Netex

EN

Hi, Lorena,
Our product manager has assessed your application and has provided us with the following response:

Although it seems like an interesting proposal, this type of improvements or new functionalities on the product are not going to be undertaken in the short term. Unless it is a service that the client is willing to assume.

Regards,
Saray


From a product point of view, therefore, the application is excluded. If this behaviour affects your productivity and you are still interested in it being done, we invite you to contact your sales department so that they can start the assessment work.

Regards.

Netex Support

Avatar
Paco López Gómez Team Leader
  • Answer
  • Excluded

ES

Hola Lorena, 

Nuestra responsable de producto a valorado tu solicitud y nos ha proporcionado la siguiente contestación:

Si bien parece una propuesta interesante, este tipo de mejoras o nuevas funcionalidades sobre el producto no se van a acometer a corto plazo. A no ser que se trate de un servicio que el cliente está dispuesto a asumir.

Saludos,
Saray

Por lo tanto, desde el punto de vista de producto la solicitud queda excluida. Si este comportamiento afecta tu productividad y sigues interesada en que se haga, te invitamos a que te pongas en contacto con tu departamento comercial para que empiecen las labores de valoración.

Un Saludo.

Soporte Netex

EN

Hi, Lorena,
Our product manager has assessed your application and has provided us with the following response:

Although it seems like an interesting proposal, this type of improvements or new functionalities on the product are not going to be undertaken in the short term. Unless it is a service that the client is willing to assume.

Regards,
Saray


From a product point of view, therefore, the application is excluded. If this behaviour affects your productivity and you are still interested in it being done, we invite you to contact your sales department so that they can start the assessment work.

Regards.

Netex Support

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Francisco José Polo González Escalation specialist
  • Started

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